Terms Of Service

FamiliesGettingHelp.com 

Terms of Service

Effective Date:October 1, 2025

Welcome to Families Getting Help (“Families Getting Help,” “FGH,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, programs, courses, assessments, products, services, and content available through www.familiesgettinghelp.com (the “Website”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.


1. Eligibility

You must be at least 18 years of age to purchase products or services through this Website.

By using this Website, you represent that you have the legal capacity to enter into these Terms.


2. Educational Information

Families Getting Help provides educational materials, personal development resources, assessments, and professional hypnotherapy services designed to support personal growth and behavior change.

Information provided through this Website is intended for educational and informational purposes only and should not be considered legal, financial, or medical advice.

Nothing on this Website creates a physician-patient relationship or guarantees any particular outcome.


3. Individual Results

Every individual is different.

Although many clients experience meaningful personal growth and positive life changes, individual results vary based on numerous factors outside our control.

We make no guarantee that any individual will achieve any specific result.

Testimonials represent individual experiences and should not be interpreted as guarantees of future outcomes.


4. Appointments and Services

Appointments may be scheduled through our Website or approved scheduling platforms.

We reserve the right to refuse service or discontinue services when appropriate.

Clients are responsible for arriving on time for scheduled appointments.

Additional cancellation and rescheduling policies may be provided at the time of booking.


5. Payments

Payment is required according to the pricing presented at the time of purchase.

Prices are subject to change without notice.

Unless otherwise stated in writing, payments are non-refundable after services have been rendered or digital products have been accessed.

Any guarantees or refund policies offered for specific programs apply only to those programs and are governed by the written terms accompanying that offer.


6. Online Courses and Digital Products

Purchases of digital courses, assessments, downloads, videos, workbooks, and other educational materials provide you with a limited, non-transferable license for your personal use only.

You may not:

  • Share login credentials
  • Copy course materials
  • Record videos
  • Redistribute downloads
  • Sell or sublicense any content
  • Upload materials to file-sharing websites
  • Use materials for commercial purposes without written permission

7. Intellectual Property

All content available on this Website—including but not limited to text, graphics, videos, audio recordings, logos, branding, assessments, worksheets, downloadable materials, software, methodologies, training materials, and educational content—is owned by Families Getting Help or its licensors and is protected by United States and international intellectual property laws.

This includes proprietary frameworks, educational methodologies, original course materials, written content, and other original works developed by Families Getting Help.

No portion of this Website may be reproduced, distributed, modified, published, displayed, transmitted, or used for commercial purposes without prior written permission.


8. User Conduct

You agree not to:

  • Violate any applicable law
  • Attempt unauthorized access to the Website
  • Interfere with Website security
  • Upload malicious software
  • Harass other users
  • Misrepresent your identity
  • Copy or misuse our intellectual property

We reserve the right to terminate access for violations of these Terms.


9. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activity occurring under your account.


10. Third-Party Services

Our Website may integrate with third-party providers, including payment processors, scheduling systems, email platforms, analytics providers, and social media platforms.

Families Getting Help is not responsible for the content, policies, or availability of third-party services.


11. Disclaimer of Warranties

The Website and all content are provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, Families Getting Help disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.


12. Limitation of Liability

To the fullest extent permitted by law, Families Getting Help shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the Website or services.

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.


13. Indemnification

You agree to indemnify and hold harmless Families Getting Help, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Website or violation of these Terms.


14. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.


15. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Utah, without regard to its conflict of law principles.


16. Dispute Resolution

Before filing any legal action, the parties agree to make a good-faith effort to resolve any dispute informally.

If a dispute cannot be resolved informally, it shall be resolved exclusively in the state or federal courts located in the State of Utah.


17. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective upon posting to this Website.

Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.


18. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.


19. Entire Agreement

These Terms, together with our Privacy Policy and any additional written agreements applicable to specific programs or services, constitute the entire agreement between you and Families Getting Help regarding your use of the Website.


20. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Families Getting Help

Email: help@familiesgettinghelp.com

Website: www.familiesgettinghelp.com

Phone: 435-705-5700

Address: 1031 S Bluff St. #104, St. George, Ut 84770